How long has Air Plus been serving Cincinnati?

Air Plus Heating and Cooling has been serving Greater Cincinnati and Northern Kentucky since 1993. Founded by Rob Raby, the company is family-owned and operated out of Reading, Ohio, and has grown into one of the region’s most recognized HVAC contractors over more than three decades of service.

What does it mean to be a Carrier Factory Authorized Dealer?

Carrier Corporation designates Factory Authorized status only to dealers who meet strict annual benchmarks for technical training, customer satisfaction, and service quality. As a Carrier Factory Authorized Dealer, Air Plus technicians receive direct training on Carrier equipment and are held to a higher performance standard than the industry average. In 2025, Air Plus also received the Carrier President’s Award, which is given to fewer than 1% of Carrier dealers in the country.

Does Air Plus offer same-day heating and cooling service?

Yes. Air Plus offers same-day service for most heating and cooling calls, including weekends. Customers enrolled in the Air Plus Perks program receive 24-hour priority service, 365 days a year, including holidays.

Does Air Plus offer financing for new HVAC equipment?

Yes. Air Plus offers multiple financing options through Wells Fargo Bank, FTL Finance, and Microf. Options include low-interest and deferred-interest plans for qualified applicants, as well as a rent-to-own program through Microf that requires no credit check. Contact our office or ask your Home Comfort Advisor during your free quote appointment to find out which options are available to you.

What is the Air Plus Perks program, and what does it include

The Air Plus Perks program is Air Plus’s annual maintenance membership. Members receive two performance tune-ups per year, 24-hour priority emergency service 365 days a year, up to 40% off all replacement parts, no trip charges on service calls, an energy-saving coil cleaning, and a 30-day labor warranty on all services. The program is designed to extend the life of your system and catch problems early before they turn into expensive repairs.

HVAC Reviews Cincinnati, OH - Heating, Cooling and Plumbing

Real Feedback From Homeowners Across Greater Cincinnati

Air Plus Heating and Cooling has been serving Greater Cincinnati since 1993. Over the years, thousands of homeowners have relied on our team for heating, cooling, and plumbing services, and their feedback reflects the consistency, professionalism, and reliability we aim to deliver on every visit.

This page highlights real customer experiences from across our service area, showing what homeowners say after working with our technicians in their homes.

      EXCELLENT  
   Based on 641 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Jennifer Schlotman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dave was amazing! Great communication, very
Prompt, walked us through everything he was doing with our new hot water heater AND he cleaned up great!
  
 
      Posted on Google  
   
   Jill Carissimi 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very friendly and did a great job!
  
 
      Posted on Google  
   
   Michelle Eslick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Cain was a professional and a gentleman.
  
 
      Posted on Google  
   
   Katelyn Sherman 
 
 
 
 Trustindex verifies that the original source of the review is Google. We couldn’t be happier with the work Jon did for us. He hooked up our existing water lines and installed a new utility sink with the water line connection. He was friendly, professional, and paid great attention to detail. Everything turned out exactly as we hoped. If you need a plumber, we highly recommend Jon and the team at Air Plus Heating & Cooling!
  
 
      Posted on Google  
   
   Valerie Ross 
 
 
 
 Trustindex verifies that the original source of the review is Google. Recent installation of my A/C was done promptly and professionally! Bruce/sales and Dave/Technician were both awesome, providing excellent options for my situation and following with installation within 2 days with expertise! Thanks for you so much Bruce and Dave!
  
 
      Posted on Google  
   
   Terri Iker 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jon was awesome!  Everything was explained very well and the pricing was very fair!  Would highly recommend him and Air Plus for your plumbing needs!!
  
 
      Posted on Google  
   
   Veronica Kunkel 
 
 
 
 Trustindex verifies that the original source of the review is Google. Air Plus did an excellent job repairing our AC unit. Really appreciate that Charity was able to fit us in same day and how professional and knowledgeable Rick was in getting the unit up and running. Great service!
  
 
      Posted on Google  
   
   Paul Morris 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rob and his guys are first class. Always a great job!
  
 
      Posted on Google  
   
   Scott Rash 
 
 
 
 Trustindex verifies that the original source of the review is Google. They were able to be here quickly and determined the problem promptly. The service diagnostic is very reasonable. They gave me a couple of options on a 21 year old AC and gave me their honest opinion. I appreciate that they understand my situation and are willing to help me get back up and running as soon as possible. Great company and I highly recommend them.

Update: they installed a whole new system and very professional install by Dave,Tristian, and Tony. Mike was able to get me an affordable system and he did a great job with having it installed quickly as temps will be in the 80’s next week. I couldn’t be happier with my whole experience with Air Plus.
  
 
      Posted on Google  
   
   John Mickol 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jordan, Tony, and Tristan did a great job installing a new AC system. Very clean and organized job took 7 hours.

Certified & Trusted Quality

Why Reviews Matter to Air Plus

Customer feedback plays an important role in how Air Plus operates. Reviews help identify what is working well and where service can be improved, ensuring that every technician continues to meet high expectations in the field.

The company’s long-standing presence since 1993 has been built largely through repeat customers and referrals from satisfied homeowners.

Feedback From Real Service Calls

Customers consistently highlight the same qualities after working with Air Plus

Clear Communication From Start to Finish

Homeowners often mention that technicians take time to explain what is happening with their system and outline available options before any work begins.

Respect for the Home

Reviews frequently reference punctual arrival, clean work practices, and technicians who treat the home with care throughout the service visit.

Reliable Results Under Pressure

Many testimonials come from emergency situations such as furnace failures or AC breakdowns. Customers value fast response times and systems restored quickly.

Honest Recommendations

Homeowners appreciate that repair and replacement options are presented clearly, without unnecessary upselling or pressure.